Frequently asked questions
Shipping and returns
We offer free shipping to the US and Canada. International shipping will be calculated at checkout.
To keep prices affordable, and because our scarves are one-size-fits-all, we do not offer refunds.
Manufacturing
Ailish is female-founded and based just outside of Collingwood, Canada. Our scarves are one-of-a-kind and custom designed.
After testing dozens of factories we partnered with a of manufacturing facility based in Hangzhou, China. All of their products pass the OEKO-TEX® STANDARD 100 test. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances. They also ensure an ethical working environment.
Scarf details and care
All of our scarves are 90x90cm/35x35" and 100% silk.
Iron on light or steam. Hand wash or dry clean.